Outsourcing Articles


Websites - Great Customer Service?

Yesterday a friend of mine directed me to a web site that I was not familiar with, getsatisfaction.com. It’s an interesting idea. The company is offering a Web 2.0 customer service solution for everyone/anyone about any product or service while at the same time it’s pitching the on-demand platform to companies for use on their own web sites.

CPAs Need An Industrial Revolution


I liked the cover story in this week's Accounting Today - See Ya CD's, Software as a Service is Finally Catching On - by Liz Gold. She is on to...
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Amazon Reduces S3 Storage Prices


Amazon has reduced prices of their Simple Storage Service aka S3. I use Amazon S3 to store all the CSS files, external scripts, web images and the site performance has improved since then because outsourcing to S3 puts less load on the Apache...
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Microsoft and Concentrix


British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering. Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
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Krugman's Nobel Winning Theory and Software Industry


Paul Krugman won the Nobel in Economics today. Before you jump, I know its not a real Nobel prize. I have enjoyed his writings on New York Times along with other favorite economists like the one's behind Cafe Hayek - who funnily enough or sadly...
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In India, with Force(.com) !


The Tour de Force events across the globe continue to draw great attendance and interest from developers looking to build new SaaS applications. The event is yet to make its way to India but I have been traveling across India (Pune & Bangalore)...
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Web Help Desk, Sitel's New Standard


The news as of the first coffee this morning, and the music is as classic as classic rock gets -- The Rolling Stones' Sticky Fingers, pure solid 24-karat rolled gold: ArrivedOK, a product described as a "personal flight arrival tracker and arrival...
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Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More




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