Performance Training for Managers

Performance management systems really mean performance improvement for employees. I've heard sufficient stories to know that it doesn't always work out this way but on questioning HR people, employees and line managers, it is not the process or the software which is broken. The truth is the line management team and executive team are never taught how to manage people by setting objectives, measures and goals for them. This is all about consulting and training, not software.

A minor consulting industry is now forming around alignment consulting, strategy mapping and cascading objectives. Early practitioners are helping the CEO, executivess and managers to work with their teams and set meaningful goals. It is very much an issue of using the correct language at each level of the organisation. These consultants convert executive-speak to manager-speak to employee-speak. Ultimately, employees start doing what the executives really want, not instructions misinterpreted and changed by several layers of middle management.


Performance management systems really mean performance improvement for employees. I've heard sufficient stories to know that it doesn't always work out this way but on questioning HR people, employees and line managers, it is not the process or the software which is broken. The truth is the line management team and executive team are never taught how to manage people by setting objectives, measures and goals for them. This is all about consulting and training, not software.

A minor consulting industry is now forming around alignment consulting, strategy mapping and cascading objectives. Early practitioners are helping the CEO, executivess and managers to work with their teams and set meaningful goals. It is very much an issue of using the correct language at each level of the organisation. These consultants convert executive-speak to manager-speak to employee-speak. Ultimately, employees start doing what the executives really want, not instructions misinterpreted and changed by several layers of middle management.


Related VoIP Call Center Articles

Google Talk Bots That You Must Add as Friends


You can do lot of interesting stuff with Google Talk like get alert notifications, save bookmarks to delicious, manage web calendars, set reminders, write blogs, and so much more. Such features can be easily integrated into Google Talk through...

Read more about Google Talk Bots That You Must Add as Friends...

Salesforce and Facebook: Connecting


We loved today's virtual bear hug between Marc Benioff of Salesforce.com and Sheryl Sandburg of Facebook at Dreamforce. It reminded us of the embrace between Marc and Eric Schmidt of Google back in April, for a couple of reasons:...

Read more about Salesforce and Facebook: Connecting...

Search Content


Featured Content

Content Categories


WhitePapers


Oracle Magazine

Oracle Magazine contains technology strategy articles, sample code, tips, Oracle and partner news, how to articles for developers and DBAs, and more. Oracle (NASDAQ: ORCL) is the world's largest...Read More


How to Buy a Phone System

Considering a new phone system for your business? The Phone System Buyer's Guide from VoIP-News provides you with all of the information you need to make a more informed decision. The Guide helps you...Read More


Which CMS Is Right For Me?

If you're wondering which CMS is the right one for your organization, this comprehensive guide will take you through the various options available, detailing the pros and cons of each. Download...Read More


Sales Force Automation Comparison Guide

Businesses of all sizes can benefit by automating all aspects of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of features that most SFA solutions...Read More




View All Whitepapers